Protected Health Information (PHI)

As a healthcare provider, Redeemer Hospice is required by law to maintain the privacy and security of your protected health information (PHI). This includes any information that could identify you and relates to your health condition, healthcare services, or payment for healthcare services.

How We Use Your Health Information

We may use and disclose your health information for the following purposes:

• Treatment: To provide, coordinate, and manage your hospice care and related services
• Payment: To obtain payment for services provided, including billing insurance companies
• Healthcare Operations: For quality assessment, staff training, and other operational activities
• Required by Law: When disclosure is required by federal, state, or local law
• Emergency Situations: To prevent serious harm to you or others

Your Privacy Rights

Under HIPAA, you have the following rights regarding your health information:

• Right to Access: You can request copies of your medical records
• Right to Amend: You can request corrections to your health information
• Right to Restrict: You can request limits on how we use or share your information
• Right to Confidential Communications: You can request we contact you in a specific way
• Right to an Accounting: You can request a list of disclosures we have made
• Right to File a Complaint: You can file complaints about our privacy practices

Website Privacy

Information We Collect

When you visit our website, we may collect:

• Contact information you provide through forms (name, phone, email)
• Technical information (IP address, browser type, pages visited)
• Cookies and similar technologies for website functionality

How We Use Website Information

• To respond to your inquiries and provide requested information
• To improve our website and services
• To comply with legal obligations
• We do not sell or share your personal information with third parties for marketing purposes